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new ventures business development provides resources for starting and growing businesses

Traffic and usage studies

A drawing of a business man and woman talking illustrates the BTC's evaluation of traffic and usage studies to help businesses develop effective, efficient telecommunications plans.

Does your business have a sufficient number of telephone lines to accommodate your customers and suppliers? Are you paying for too more lines than your business needs to operate?

Your telephone equipment and network configuration has a significant impact on the profitability and efficiency of your business. Paying for phone lines that you do not utilize fully has an adverse effect on your bottom line. Further, if your organization has fewer lines than it needs, potential customers get a busy signal, representing a lost revenue opportunity for you.

Traffic studies and the science of traffic engineering is a complex, mathematical approach to recording and reporting the flow of calls in and out of your organization. With a myriad of technical terms, jargon, and acronyms, traffic studies are difficult and time consuming to interpret and analyze. With a variety of mathematical models being used in this field, you may even see varying results.

We are telecommunications experts

New Ventures Business Development does not represent any telecommunications provider. Nor does it receive any commissions or compensation from anyone other than its clients. Its consultation services, therefore, ensure that your telephony services are well-matched to your specific needs.

New Ventures Business Development will help you optimize your telephony configuration by analyzing your traffic studies. We interpret the results and illustrate the relationship between the findings and your business performance. Most importantly, we can recommend the configuration most likely to improve the efficiency and profitability of your business.

New Ventures Business Development will work with your provider to initiate the recording of your call traffic. We will coordinate the accurate and timely reporting of these results in a format suitable to you.

Contact Chester Caulder today at New Ventures Business Development to arrange a traffic and usage study for your business.

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Qualifications

Chester Caulder, the lead telecom analyst for the New Ventures Business Development, has more than 10 years experience in the industry. He has marketed network services and equipment for rural local telephone carriers in Randolph County, N.C., and Chester, S.C. He was, previously, a national sales leader of telecom equipment and network services in the Charlotte market.

Expert advice

New Ventures Business Development can provide expert recommendations on each of the following telecommunications services: